Privacy

ckk Privacy Policy – Your Data, Handled with Care

This Privacy Policy explains how ckk collects, uses, stores, and protects your personal information when you use our platform. We handle your data with care, and we want you to understand exactly how it works before you register or continue using ckk.

Last updated: June 2026

Six core principles that guide how we handle your personal information at ckk.

We Protect What You Share

Personal data you provide to ckk — from registration details to payment information — is stored securely using SSL encryption and access controls.

We Don't Sell Your Data

ckk does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes outside of what this policy describes.

We Collect Only What's Needed

We only collect personal data that is necessary to operate your account, process payments, verify your identity, and comply with legal obligations.

You Control Your Information

You have the right to access, correct, or request deletion of your personal data. Contact our support team to exercise any of your data rights.

We're Transparent

This policy is written in plain language so you know exactly what data we hold and why. No hidden clauses, no vague language about "improving services" without explanation.

Secure Storage and Retention

Data is retained only for as long as necessary to fulfil the purposes outlined in this policy, or as required by applicable law. Inactive account data is reviewed and deleted on a regular schedule.

This Privacy Policy applies to all users of ckk at ckk.cl and any associated mobile applications. By using ckk, you agree to the collection and use of your information as described in this policy. If you do not agree, please discontinue use of the platform.

1. Who This Policy Applies To

This Privacy Policy applies to all individuals who access or use ckk, including registered players, visitors to ckk.cl who have not yet registered, and users of the ckk mobile application available on the Download page. It applies regardless of whether you access ckk from Manila, Cebu, Davao, Quezon City, or any other location within the Philippines.

2. What Personal Data We Collect

We collect personal data in the following situations:

When you register: Name, date of birth, email address, mobile number, and residential address. This information is required to create and verify your account.

During identity verification (KYC): Government-issued ID (such as a Philippine passport, driver's licence, or UMID/SSS card), selfie or photo verification, and proof of address. KYC is required before withdrawals can be processed.

When you make transactions: Details of deposits and withdrawals, your selected payment method type, and transaction reference numbers. Note: ckk does not store full e-wallet credentials or online banking passwords — payment processing is handled through secure third-party payment gateways.

When you use the platform: Game activity, betting history, login timestamps, device information, IP address, browser type, and session data. This data helps us operate the platform, detect fraud, and improve performance.

When you contact support: Messages, enquiry content, and any attachments you provide in communications with our team.

3. How We Use Your Data

ckk uses your personal data for the following purposes:

  • Account management — to create, verify, and maintain your account;
  • Transaction processing — to facilitate deposits and withdrawals in Philippine Peso through your chosen local payment method;
  • Identity verification — to complete KYC checks and confirm that account holders are aged 21 and above;
  • Security and fraud prevention — to monitor for unusual account activity, detect prohibited conduct, and protect the platform from abuse;
  • Customer support — to respond to your queries, investigate complaints, and resolve disputes;
  • Responsible gaming — to monitor patterns of play and support requests for self-exclusion or account limits through the Responsible Gaming programme;
  • Legal and compliance obligations — to meet applicable data protection, anti-money laundering, and gaming-related legal requirements.

4. Cookies and Tracking Technologies

ckk uses cookies and similar technologies to keep your session active while you use the platform, remember your preferences, and collect anonymised analytics data about how the site is used. These are standard functional and analytical cookies.

We do not use cookies to build advertising profiles or share tracking data with ad networks. You can manage cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of the platform, including keeping you logged in during a session.

5. Sharing Your Data

ckk does not sell your personal data. We share data only in the following limited circumstances:

  • Payment processors — to process deposits and withdrawals via Philippine banking and e-wallet channels, we share necessary transaction data with our payment service providers. These providers are contractually required to protect your data;
  • Identity verification providers — KYC verification may be carried out with the assistance of third-party identity verification tools. Data shared for this purpose is used solely for verification;
  • Legal requirements — we may disclose your data to competent authorities if required by Philippine law, court order, or to prevent or report fraud and criminal activity;
  • Internal operations — data may be shared between internal teams within ckk's operations strictly on a need-to-know basis for account management and support.

6. How We Keep Your Data Secure

ckk takes data security seriously. The platform uses SSL (Secure Sockets Layer) encryption for all data transmitted between your device and our servers. Account access is protected by password authentication and OTP (one-time password) verification for login and sensitive account actions.

Access to personal data within ckk's systems is restricted to personnel who need it to perform their job functions. We conduct regular reviews of our security practices and update them in line with current standards. No system is entirely immune to breach, but ckk applies reasonable and proportionate measures to protect your information.

7. Data Retention

We retain your personal data for as long as your account is active and for a reasonable period thereafter, in line with applicable legal requirements. Transaction records and KYC documents may be retained for longer periods where required by anti-money laundering or financial record-keeping obligations under Philippine law.

When your data is no longer required for any of the purposes listed in this policy and no legal retention obligation applies, it will be securely deleted or anonymised.

8. Your Data Rights

As a user of ckk, you have the following rights in relation to your personal data:

Right to Access

You may request a copy of the personal data we hold about you. Contact our support team with your request and we will provide the information within a reasonable timeframe.

Right to Correction

If any personal data we hold is inaccurate or incomplete, you may request a correction. Log in and update your profile, or contact support for data you cannot edit yourself.

Right to Deletion

You may request the deletion of your account and associated personal data. Note that certain data may be retained where legally required after account closure.

Right to Restrict Processing

You may request that we limit how we process your data in certain circumstances — for example, while a dispute is being resolved.

Right to Object

Where processing is based on legitimate interests, you may object. We will review your objection and respond with our determination and reasoning.

To exercise any of these rights, contact our support team using the email address shown in the footer of this page. We will respond to all data rights requests within a reasonable period and will not charge a fee for standard requests.

9. Minors and Age Restriction

ckk is strictly for adults aged 21 and above. We do not knowingly collect personal data from individuals under this age. If we become aware that a minor has registered an account, that account will be closed and any associated personal data will be deleted. If you believe a minor has used the platform, please contact our support team immediately.

10. Changes to This Policy

ckk may update this Privacy Policy from time to time to reflect changes in our practices or in applicable law. When we make material updates, we will revise the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of ckk after a policy update constitutes acceptance of the revised policy.

11. Contact Us About Privacy

If you have any questions about this Privacy Policy, wish to exercise a data right, or want to report a privacy concern, please contact our support team. You'll find our contact email address in the footer of this page. We aim to respond to all privacy-related queries promptly and thoroughly.

For questions about the platform's rules and terms of use, please review our Terms & Conditions.

Type Purpose
Name & Contact Account setup
ID Documents KYC verification
Transaction Data Payment processing
Session & Device Security, analytics
Game Activity RG monitoring
Secure Platform

All data on ckk is transmitted over SSL-encrypted connections. Account access is protected by OTP verification. Your personal information stays within the ckk platform and its verified service partners.

Privacy Understood. Ready to Join ckk?

Create a free account and start playing — your data is handled securely, your payments are in Philippine Peso, and your account is protected at every step.

21+ only. By registering, you accept our Terms & Conditions and this Privacy Policy.